Digital Literacy - a Toolkit

Digital Literacy

Vermont libraries and individuals want to understand and to provide training to help others in a digital landscape that continues to evolve at a very high speed. People who do not use the internet often identify with one of the following:

a) Access - the inability to get to the internet due to lack of computer equipment or high-speed interent;

b) Pertinence: recognizing the value of the internet in each person's life - whether for education, entertainment or transactions such as purchasing or fulfillling obligations through online forms and communications; 

c) Digital Literacy: the skills to operate a computer and navigate effectively through the internet.

With more governmental transactions and employment-related tasks shifting to online-only format, more people need the access and the skills to operate efficiently, securely and effectively online. Happily, many good organizations and individuals are working on these issues.

Learn more about the needs, the resources and efforts underway in Vermont, nationally and internationally:


What is Digital Literacy?

Resources for Trainers

Resources for Learners

Digital Skills projects and initatives in the US

International projects and initiatives

Reports, trends and data

According to the American Library Association's Digital Literacy Task Force, digital literacy is:

"the ability to use information and communication technologies to find, understand, evaluate, create, and communicate digital information, an ability that requires both cognitive and technical skills"

Other similar terms are used as synonyms or related terms. Among them:

  • Digital Skills
  • Digital Readiness
  • Computer skills
  • Internet skills
  • Financial LIteracy
  • Media LIteracy
  • ICT (Information, Communications and Technology) Literacy



Web resources for libraries and trainers:

For trainers:

 iConnect: Skills for Working with Internet Beginners: Train-the-Trainer: becoming a better teacher of digital literacy skills:

Colorado Library Creation and Learning Centers: help for library staff for their own digital skills and training skills

Web resources for learners:


GCF free online classes in technology, reading and math from Goodwill Community Foundation

WebWise from the BBC: basic computer and online skills, safety, how-to videos



National Initiatives relating to internet access and digital skills:

"C2C will help Americans access technology through Digital Literacy training, discounted high-speed Internet, and low-cost computers."
                               Encouraging Americans to use the internet in ways that are pertifnent to them - with links to digital skills training - including public libraries
Digital Skills tools for learners and teachers alike. An IMLS grant-funded project of the Public Library Association
"Edge helps libraries assess and improve technology services."
Portal of Federal agencies' content related to digital skills and recognizing the need for the skills and the training.


Examples of International Programs/Initiatives

Go ON UK: The UK's Digital Skills Alliance - national project in the United Kingdom to help the estimated 9.8 citizens who are not skilled on the Internet and missing out. Includes training resources from a variety of partners like the BBC.

Reports, trends and data on digital literacy today:

Digital Literacy, Libraries, and Public Policy: Report of the Office for Information Technology Policy's Digital Literacy Task Force

Conclusions & Recommendations for Digital LIteracy Programs and Libraries: Recommendations of the The Digital Literacy Task Force of theALA Office for Information Technology Policy to help advance and sustain library engagement indigital literacy initiatives nationwide