Vermont Department of Libraries
Index of Computer Service Professionals
2007
The Vermont Department of Libraries is always looking to improve the availability of technological assistance to all of the libraries in the State. Hoping to compile a list of businesses which are willing to give special consideration to our libraries, we requested information of 16 businesses in Vermont and New Hampshire which are serving at least one Vermont library. Phone calls were made to each business, with a questionnaire sent to those businesses indicating a willingness to participate. 10 businesses sent back the completed questionnaire:
|
Detailed Information |
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Dewyea Consulting |
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FixPC |
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Henderson Computing |
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PC Assistant, LLC |
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Southern Vermont Computer Services, Inc. |
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The Tech Group |
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Tim King |
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Universal Micro Systems, Inc. |
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Vermont Panurgy Corp. |
|
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Vermouth Computers |
Please be sure to give
consideration to all of the
businesses represented in this sample!
Participants were not required to provide all of the information to be included on the list. We attempted to be as comprehensive as possible, so some of the questions may not apply to every one of the businesses. Nonetheless, they were asked to provide as much information as possible.
| Dewyea Consulting | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | Dewyea Consulting |
| Street Address: | 12 Featherbed Lane |
| Town: | South Hero |
| State: | VT |
| Zip: | 05486 |
| Telephone: | 802-372-6190 |
| Email: | dewyeaconsulting@yahoo.com |
| Best contact person: | David Dewyea |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | y |
| Macintosh | n |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | n |
| OS X | n |
| Windows | y |
| Network support | Please provide specifics for hardware or software |
| Cabling | y |
| Routers, firewalls, security appliances | y |
| Servers | y |
| Wireless installation | y |
| Other Support | |
| Library Automation software (please specify vendor) | none in specific detail |
| Training (please provide short description) | MS Windows, MS Office, backups, antivirus |
| Service area | |
| Geographic area (zip codes, counties or other description) | Grand Isle, Chittenden, Franklin counties |
| We can provide remote service statewide. Y or n | n |
| We will travel statewide to provide on-site service. Y or n | y |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $72 |
| Flat rate (per job) | na |
| Trip charge ( ) or mileage ( ) | $72 per hour one way of travel time |
| Advance purchase rate(s) | 2 hour minimum |
| Minimum purchase for advance rate | na |
| If you require an annual contract, please specify: | n |
| Retainer amount | na |
| Hourly ( ) or job rate ( ) | hourly $72 |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $72 |
| Flat rate (per job) | na |
| Advance purchase rate(s) | na |
| Minimum purchase for advance rate | na |
| If you require an annual contract, please specify: | n |
| Retainer amount | na |
| Hourly ( ) or job rate ( ) | hourly $72 |
| Typical response time to customer calls | same day or next day |
| Library discount(s) – please describe | na |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | Grand Isle Free Library |
| Telephone | 802-372-4797 |
| grandisle_pl@vals.state.vt.us | |
| Contact person | Colleen Bushway |
| Organization 2 Name | Town of North Hero |
| Telephone | 802-372-6926 |
| townclerk@northherovt.com | |
| Contact person | Ruth Miller |
| Organization 3 Name | Alburgh Community Educational Center |
| Telephone | 802-796-3573 |
| DiaBake@gisu.org | |
| Contact person | Diane Baker |
Additional Information from Vendor:
Dewyea
Consulting
Technology
Solutions for Your Small Business
I can help with all aspects of computer hardware and software installation, troubleshooting, upgrades, internet access, email, networking, printer & file sharing, backups, and much more. With 29 years of broad computer, business, and information systems knowledge and experience, I can help you and your small business to find a solution that works, using the tools that you already have more effectively and efficiently.
David
Dewyea
South Hero, VT
802.372.6190
dewyeaconsulting@yahoo.com
Serving Grand Isle, Chittenden, and Franklin Counties
Computer
Support | Technology Consulting
Common
Sense and Integrity
| FixPC | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | FixPC |
| Street Address: | 908 S. Main St. |
| Town: | Stowe |
| State: | VT |
| Zip: | 05672 |
| Telephone: | (802) 253-8006 |
| Email: | mort@fixpc.com |
| Best contact person: | Mort Butler |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | y |
| Macintosh | y |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | n |
| OS X | y |
| Windows | y |
| Network support | Please provide specifics for hardware or software |
| Cabling | y |
| Routers, firewalls, security appliances | y |
| Servers | y |
| Wireless installation | y |
| Other Support | |
| Library Automation software (please specify vendor) | Follett, Athena and have worked with others |
| Training (please provide short description) | |
| Service area | |
| Geographic area (zip codes, counties or other description) | Waterbury, Stowe, Morrisville |
| We can provide remote service statewide. Y or n | y |
| We will travel statewide to provide on-site service. Y or n | n |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $90/hr – some discount for non-profit |
| Flat rate (per job) | |
| Trip charge ( ) or mileage ( ) | |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | negotiable |
| Flat rate (per job) | |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Typical response time to customer calls | |
| Library discount(s) – please describe | |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | Stowe Free Library |
| Telephone | 253-6145 |
| mcarder@stowelibrary.org | |
| Contact person | |
| Organization 2 Name | Stowe Area Association |
| Telephone | 253-7321 |
| valerie@gostowe.com | |
| Contact person | Valerie Rochon |
| PC Assistant | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | PC Assistant, LLC |
| Street Address: | 1200 W. Woodbury Rd. |
| Town: | Wolcott |
| State: | VT |
| Zip: | 05680-3133 |
| Telephone: | 802-472-6272 |
| Email: | susan@pcassist4you.com |
| Best contact person: | Susan Wood |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | y |
| Macintosh | n |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | y |
| OS X | n |
| Windows | y |
| Network support | Please provide specifics for hardware or software |
| Cabling | y |
| Routers, firewalls, security appliances | y |
| Servers | n |
| Wireless installation | y |
| Other Support | |
| Library Automation software (please specify vendor) | n |
| Training (please provide short description) | y (Microsoft Office Products, General Computer Use, Digital Media) |
| Service area | |
| Geographic area (zip codes, counties or other description) | Northern Vermont (Hardwick, Morrisville, Greensboro and surrounding areas) |
| We can provide remote service statewide. Y or n | n |
| We will travel statewide to provide on-site service. Y or n | y (additional charge for travel outside the normal service area) |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $54.00/hour |
| Flat rate (per job) | upon request |
| Trip charge ( ) or mileage ( ) | $.50/mile for service outside the northern Vermont area |
| Advance purchase rate(s) | available upon request |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | |
| Flat rate (per job) | |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Typical response time to customer calls | |
| Library discount(s) – please describe | |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | Jeudevine Library - Hardwick |
| Telephone | |
| Contact person | Lisa Sammett |
| Southern Vermont Computer Services | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | Southern Vermont Computer Services, Inc. |
| Street Address: | 91A Manchester Valley Road |
| Town: | Manchester Center |
| State: | VT |
| Zip: | 05255 |
| Telephone: | 802-362-4613 |
| Email: | svcs@sover.net |
| Best contact person: | Nancy Aversano |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | yes |
| Macintosh | yes |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | n |
| OS X | y |
| Windows | y |
| Network support | Please provide specifics for hardware or software |
| Cabling | fiber, cat 3, 5, 6 (e) |
| Routers, firewalls, security appliances | all major brands |
| Servers | Microsoft Windows |
| Wireless installation | all major brands & types |
| Other Support | |
| Library Automation software (please specify vendor) | Follett |
| Training (please provide short description) | Windows/Office/Internet Use/Basic Concepts of Networking/ |
| Service area | |
| Geographic area (zip codes, counties or other description) | Bennington County/Rutland County/Southern Windsor/Windham |
| We can provide remote service statewide. Y or n | y |
| We will travel statewide to provide on-site service. Y or n | negotiable |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $95 |
| Flat rate (per job) | |
| Trip charge ( ) or mileage ( ) | Dependent upon location |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $50 |
| Flat rate (per job) | |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Typical response time to customer calls | |
| Library discount(s) – please describe | |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | Mark Skinner Library |
| Telephone | 802-362-2607 |
| info@markskinnerlibrary.org | |
| Contact person | Ellen Boyer |
| Organization 2 Name | Town of Manchester |
| Telephone | 802-362-1197 |
| manfin@sover.net | |
| Contact person | Ruth Woodard |
| Organization 3 Name | Town of Dorset |
| Telephone | 802-362-4571 |
| dorsetadmin@gmail.com | |
| Contact person | Marilyn Kinney or Peter Webster |
| The Tech Group | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | The Tech Group |
| Street Address: | 21 Gregory Drive |
| Town: | South Burlington |
| State: | Vermont |
| Zip: |
05403 |
| Telephone: | (802) 862-1197 |
| Email: | jlyons@tgvt.net |
| Best contact person: | John Lyons |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | Yes |
| Macintosh | No |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | No |
| OS X | No |
| Windows | Yes |
| Network support | Please provide specifics for hardware or software |
| Cabling | No |
| Routers, firewalls, security appliances | Yes |
| Servers | Yes |
| Wireless installation | Yes |
| Other Support | |
| Library Automation software (please specify vendor) | No |
| Training (please provide short description) | No |
| Service area | |
| Geographic area (zip codes, counties or other description) | An hour radius in and around Chittenden County |
| We can provide remote service statewide. Y or n | Yes |
| We will travel statewide to provide on-site service. Y or n | TBD on a case by case basis, multiple factors taken into account |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $110 per hour, $135 per hour (Senior Technician), Bulk hour rates available |
| Flat rate (per job) | Specific to particular job |
| Trip charge ( ) or mileage ( ) | Billed at hourly rate |
| Advance purchase rate(s) | Please see attached |
| Minimum purchase for advance rate | 25 Hours |
| If you require an annual contract, please specify: | N/A |
| Retainer amount | N/A |
| Hourly ( ) or job rate ( ) | Yes, see attached |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $110 per hour, $135 per hour (Senior Technician), Bulk hour rates available |
| Flat rate (per job) | Specific to particular job |
| Advance purchase rate(s) | Billed at remote hourly rate |
| Minimum purchase for advance rate | 3/4 of an hour |
| If you require an annual contract, please specify: | N/A |
| Retainer amount | N/A |
| Hourly ( ) or job rate ( ) | Yes, see attached |
| Typical response time to customer calls | ASAP, but TBD based on client's specific and immediate needs |
| Library discount(s) – please describe | N/A |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | Burnham Memorial Library (Colchester) |
| Telephone | (802) 879-7576 |
| N/A | |
| Contact person | Martha Reid |
| Organization 2 Name | Brownell Library (Essex Junction) |
| Telephone | (802) 878-6947 |
| N/A | |
| Contact person | Bernadette Howard |
| Organization 3 Name | Town of Milton |
| Telephone | (802) 893-4111 |
| N/A | |
| Contact person | Paulette LaFond |
Additional Information from Vendor:
Services
Staff Augmentation: The Tech Group provides “help desk” support to its enterprise class customers designed to assist the current IT staff. We are able to provide both onsite as well as remote assistance.
Remote Support: This service allows our team access to your firewall and server for diagnostic and repair purposes. Via a connection through our web site we are able to access desktops and laptops remotely for diagnostic, repair, scheduled updates of Antivirus definitions, Operating System and application patches. Remote support is as simple as accessing our company’s website at www.tgvt.net and logging on to the Remote Help Desk section.
On-Site Support: The Tech Group’s experienced technicians provide both phone support and onsite service as needed. Services include installation, upgrades, system administration services, network server support, firewall, internet / email, network security and general maintenance support. Scheduling a technician to assist your company on site is as easy as picking up the phone and calling our service center at (802) 862-1197.
Project Assistance: The Tech Group is more than willing and able to assist your company with any of your specific project needs. This service includes an initial consultation, the purchasing of any/all hardware or software required, and the installation of any/all of your equipment. Our highly trained sales and technical staff are available Monday through Friday 8am – 5pm (EST) ready to assist in whatever your specific project needs may be.
Technical Support: The Tech Group’s experienced technicians are available at the rate of $110.00 per hour. The previously referenced rate is applicable for all company services provided by The Tech Group inclusive of: research & development, travel consultation, and remote and phone services. The Tech Group also provides senior technical support at the rate of $135.00 per hour.
Service Minimums: The Tech Group’s service minimums are listed as follows:
Pre-Purchased Bulk Hour Technical Support Program: The Tech Group’s pre-purchased bulk hour technical support program is listed as follows:
| Tim King | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | |
| Street Address: | |
| Town: | |
| State: | |
| Zip: | |
| Telephone: | 802-626-1050 |
| Email: | tim@necomp.com |
| Best contact person: | Tim King |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | y |
| Macintosh | y |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | y |
| OS X | |
| Windows | y |
| Network support | Please provide specifics for hardware or software |
| Cabling | y |
| Routers, firewalls, security appliances | y |
| Servers | y |
| Wireless installation | y |
| Other Support | |
| Library Automation software (please specify vendor) | |
| Training (please provide short description) | |
| Service area | |
| Geographic area (zip codes, counties or other description) | |
| We can provide remote service statewide. Y or n | y |
| We will travel statewide to provide on-site service. Y or n | y |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate |
80 |
| Flat rate (per job) | |
| Trip charge ( ) or mileage ( ) | |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | |
| Flat rate (per job) | |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Typical response time to customer calls | |
| Library discount(s) – please describe | |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | St.Johnsbury Athenaeum |
| Telephone | 748-8291 |
| bdandersen@stjathenaeum.org | |
| Contact person | Bonnie Dasher-Anderson |
| Organization 2 Name | Cobleigh Public Library |
| Telephone | 626-5475 |
| ckarasinski@hotmail.com | |
| Contact person | Cyndie Karasinski |
| Organization 3 Name | Barton Public Library |
| Telephone | 525-6524 |
| bartonpubliclibrary@yahoo.com | |
| Contact person |
| Universal Micro Systems | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | Universal Micro Systems, Inc |
| Street Address: | 4402 Main Street P.O. Box 510 |
| Town: | Waitsfield |
| State: | VT |
| Zip: | 05673-0510 |
| Telephone: | 802-496-5500 |
| Email: | tom@ums.com |
| Best contact person: | Tom Barefoot |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | y |
| Macintosh | |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | y |
| OS X | |
| Windows | y |
| Network support | Please provide specifics for hardware or software |
| Cabling | We do cabling, in-wall or external |
| Routers, firewalls, security appliances | Cisco, Linksys, D-Link, MS ISA, LINUX firewalls, |
| Servers | File and Network servers, MS-Windows all versions, SCO UNIX, Linux -- simple or complex networks, separation of admin from public networks |
| Wireless installation | Cisco, Linksys, D-Link, others -- simple or sophisticated |
| Other Support | |
| Library Automation software (please specify vendor) | We are familiar with installing and configuring Mandarin and Follett including their Web OPAC |
| Training (please provide short description) | We can provide customized training in a variety of areas |
| Service area | |
| Geographic area (zip codes, counties or other description) | All of Vermont for basic services and support, Worldwide for Archive and Digital Repository work |
| We can provide remote service statewide. Y or n | Y |
| We will travel statewide to provide on-site service. Y or n | Y |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $85 hr |
| Flat rate (per job) | Programming or custom work by quotation |
| Trip charge ( ) or mileage ( ) | Travel is $65 hr Round Trip |
| Advance purchase rate(s) | 25 hours at 10% discount |
| Minimum purchase for advance rate | 25 hours at 10% discount |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $85 hr |
| Flat rate (per job) | |
| Advance purchase rate(s) | 25 hours at 10% discount |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Typical response time to customer calls | mostly immediate |
| Library discount(s) – please describe | |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | Sherburne Library |
| Telephone | 802-422-9265 |
| gail@sherburnelibrary.org | |
| Contact person | Gail Weymouth |
| Organization 2 Name | Kellogg-Hubbard Library |
| Telephone | 802-223-4665 |
| hfarrington@kellogghubbard.org | |
| Contact person | Hilari Farrington |
| Organization 3 Name | Blake Memorial Library |
| Telephone | 802-439-5338 |
| blakemem@top-tele.com | |
| Contact person | Marie McAndrew-Taylor |
Additional Information from Vendor:
Universal Micro Systems, Inc
UMS is a full service provider in that we can provide hardware and software as well as hardware and network support. We can engineer complex solutions. UMS has been providing services to Vermont State and Local Governments for more than 25 years.
We have some very high level skills, beyond basic networking that may be relevant for some library projects.
We have expertise in standards and specifications for digital repositories and libraries and we sell and support digital media asset management software environments. I have been heavily involved in eLearning infrastructure, including expertise in metadata and metadata tools, federated search tools across multiple repositories, and symantec web context categorization software for chewing through piles of electronic documents. We have developed some advanced personalization software for eLearning for the Federal Government. Tom was a principal author for the IMSGLOBAL Digital Repository Interoperability Specification 1.0 and helped develop the SCORM environment and other eLearning Specs. We have expertise in Digital Libraries and Learning Management Systems for online learning including several of the Open Source Tools.
We have expertise in building cost effective digital archives for books, documents, periodicals, film, audio tapes, video, photographs and other media. This includes expertise in scanning. We have a book scanner. We can design small systems for libraries that wish to start digital collections. We have expertise and technology for recovering and digitizing old audio or video tape, such as oral history recordings. We can also do scanning or digitizing projects for libraries or other organizations.
We look forward to expanded roles in supporting Libraries in Vermont and in assisting in the development of new digital services and digital archiving.
Sincerely,
Tom
Barefoot
President
Universal
Micro Systems, Inc.
802-496-5500
| Vermont Panurgy | |
| Identifier information | Please complete as fully as possible: |
| Business Name: | Vermont Panurgy Corp. |
| Street Address: | 21 Gregory Drive, Suite 3 |
| Town: | South Burlington |
| State: | VT |
| Zip: | 05403 |
| Telephone: | 800-974-1115 or 802-658-7788 |
| Email: | dkerbaugh@panurgyvt.com |
| Best contact person: | Diane Kerbaugh x224 |
| Services | |
| Hardware Supported | Enter y (yes) or n (no) |
| AMD/Intel | y |
| Macintosh | limited |
| Operating Systems | Please indicate all supported (y) or (n): |
| Linux/Unix | y |
| OS X | limited |
| Windows | y |
| Network support | Please provide specifics for hardware or software |
| Cabling | y |
| Routers, firewalls, security appliances | Cisco, Linksys, Netgear |
| Servers | y - Windows Server |
| Wireless installation | y - Cisco, Linksys |
| Other Support | |
| Library Automation software (please specify vendor) | |
| Training (please provide short description) | y - please see our website for details - http://www.panurgyvt.com |
| Service area | |
| Geographic area (zip codes, counties or other description) | |
| We can provide remote service statewide. Y or n | y |
| We will travel statewide to provide on-site service. Y or n | y |
| Charges | Do not include costs of hardware or software |
| On-site charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | $145/hour |
| Flat rate (per job) | n |
| Trip charge ( ) or mileage ( ) | billed portal-to-portal |
| Advance purchase rate(s) | 10 hours = $132.00/hour, 20 hours = $124/hour, 40+ hours = $108/hour |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | n |
| Retainer amount | n |
| Hourly ( ) or job rate ( ) | hourly |
| Remote charges | Please indicate all methods of pricing that are appropriate: |
| Hourly rate | same as above |
| Flat rate (per job) | |
| Advance purchase rate(s) | |
| Minimum purchase for advance rate | |
| If you require an annual contract, please specify: | |
| Retainer amount | |
| Hourly ( ) or job rate ( ) | |
| Typical response time to customer calls | |
| Library discount(s) – please describe | |
| References | Please provide three references, preferably libraries, municipalities or schools |
| Organization 1 Name | Charlotte Library |
| Telephone | 802-425-3864 |
| words1927@aol.com | |
| Contact person | Sherrie Simmons |
| Organization 2 Name | City of South Burlington |
| Telephone | 802-846-4105 |
| dgravelin@sburl.com | |
| Contact person | Denis Gravelin |
| Organization 3 Name | Vt. State Employees Association |
| Telephone | Katie Boyd |
| 802-223-5247 | |
| Contact person | kboyd@vsea.org |
Information from a survey conducted in July, 2007 by Rob Geiszler, Regional Consultant, VT Dept. of Libraries, (802) 786-3839