Vermont Dept. of Libraries News, No. 124, April, 2002

                              State of Vermont
                           Department of Libraries

                                   N E W S

No. 124, April 2002


     The Vermont Mobile Library Literacy Project (VMLLP), five bookmobile
grants announced last June, is securely under way. Project directors have met
almost monthly to discuss outcomes, vehicle specifications, training
volunteers, collections, technology, and other issues. Amy Howlett is the
Project Consultant, researching issues, writing reports, and staying in touch
with the participants. The VMLLP is supported by the Institute of Museum and
Library Services through a National Leadership Grant administered by the
Vermont Department of Libraries. 

     Each grant has been tailored to meet the needs of its service area.
Heres a snapshot of the work in progress:

        North Country Cooperating Libraries (Newport, Derby,
       Derby Line, Westfield, North Troy) have ordered a bookmobile
       from Moroney Monolite Bookmobiles in Worcester, MA. Before
       the new vehicle arrives, the group's used van staffed by two
       men has begun the roving story telling, deliveries, daylong
       events, and adult and child daycare visits. As routes
       develop, the van will also leave self-serve collections at
       local stores. Training is the major priority this spring,
       with the new librarians joining the Cobleigh bookmobile staff
       and later Grace Greene to learn from their experiences.

        Burnham Memorial Library, Colchester, has ordered a
       new vehicle from OBS in Canton, OH. Currently using new staff
       and the old van, the library is expanding service to the
       Vermont Refugee Resettlement Project, Adult Basic Education,
       childcares, housing developments, and groups whose primary
       language is not English. Staff surveyed the public on town
       meeting day and found that people like the Library but know
       little about it, an important issue to address. Check for
       ongoing reports and special events at

        Cobleigh Public Library, Lyndonville, is hoping for
       delivery of a new Moroney bookmobile early this summer to
       kick off the summer reading program. In April the old van
       will visit the Early Childhood Conference to offer a picture
       of bookmobile service. Rob Reade, a literacy consultant, is
       working with the bookmobile staff who have been on the road
       this winter visiting many area towns. The grant allows
       Cobleigh to expand its service to adults and year-round
       service in the seven-town area.

        Kellogg-Hubbard Library, Montpelier, and its partners
       U-32 High School and the Wheels transportation company have
       been designing the new Moroney bookmobile and working out the
       technology to be used on board. A part-time paid coordinator
       is planning routes, stops, and collection. The bookmobile has
       a name now, the Van Go (with a Van Gogh-inspired sunflower
       graphic). New partnerships continue to develop, offering new
       service populations, knowledge of the area and sometimes
       funding, including a roll-out awning for the side of the van
       to allow programming, shelter from the weather, and more

        The Brattleboro-based Windham County Reads owns a
       Moroney bookmobile, which has been expanding and
       strengthening its visits to family child care homes, senior
       housing, and a trailer park this winter, thanks to grant
       funds. Ruth Allard plans May and June for setting up the
       young adult service component, a challenging piece. The
       organization is working to alter a garage into collection and
       office space. Ruth reports a successful new fundraising
       strategy: offering donors the opportunity to support a
       bookmobile stop with their gift.


     DOL is now beginning to offer training using the new Gates Computer Lab
located at the Midstate Regional Library. Mara Siegel, who is DOL's UVM Access
Office Librarian, is now also working in the training lab part-time, and her
activities there include coordinating training sessions in the lab, working
with sponsors and leaders of training sessions to prepare for using the lab,
and developing training opportunities that can take advantage of the
capabilities of the lab.

     The first new training session that Mara is developing is an opportunity
to learn how to maximize your effectiveness in searching DOL's web-based
catalog, Web2 (, and in finding the items that
you want to request through Interlibrary Loan. At this time, Mara is starting
to offer this training at the lab on a one-to-one or small group basis, and
we expect to be offering this training as a formal DOL workshop beginning
this summer. If you have an interest in arranging a time to receive this
training, you can contact Mara via email ( or by
phone at MRL (828-2320) on any Wednesday or Friday. She can also be reached
at the UVM Access Office (656-2293) on any Monday or Thursday. If you haven't
seen the new lab facilities yet and happen to be visiting MRL on a Wednesday
or a Friday, Mara would enjoy having the opportunity to show you around.

     DOL is also interested in finding opportunities to hold training
sessions that are sponsored or led by other Vermont libraries. If you have a
training activity in mind that you think might be a good offering at the
training lab, please contact Sheila Kearns by email
( or by phone (828-3261).

                         CHANGES IN VUC REPORTING

     Libraries sending Vermont Union Catalog (VUC) cards no longer need to
alphabetize the cards by main entry. This new procedure applies to additions
and withdrawals. Libraries still need to include the library's VUC symbol on
the left-hand margin of each card. Withdrawals are handled the same way
except each card needs to be marked with the word, withdrawn or discard.
Withdrawal cards should be separated from the new additions cards. Libraries
sending requests slips from Card/MARC Service should continue to alphabetize
these slips by title.

     For more information about the VUC, go to the Technical Services website
at: Choose the link, Librarians' Resources, followed
by TSU Home Page, and then, (VUC) Vermont Union Catalog. To go straight to
the website the URL is:
For further questions about the VUC, please call Lorraine Lanius (828-3261) 
or email (


     At the annual meeting of the Certification Board in February, it was
voted to award certificates of public librarianship to the following

       Emilie Alexander, Jericho Town Library
       Martha Bissell, Walden Community Library
       Linda Donigan, Bennington Free Library
       Theresa Gregory, Hartland Public Library
       Mary Ann Huang, Aldrich Public Library, Barre
       Cheryl McMahon, Cobleigh Public Library, Lyndonville
       Rachel Plant, New Haven Community Library
       Chris Poggi, Bennington Free Library
       Ramona Putnam, formerly at Readsboro Community Library, 
       now at Whitingham School
       Carol Scott, Fair Haven Public Library

     These librarians, who have each completed a minimum of 150 credit hours
of workshops, will receive their certificates at the Vermont Library
Conference on May 22 at the Radisson Hotel in Burlington.

     Members of the certification board are Sybil Brigham McShane, State
Librarian; Deborah Krisko, trustee, Warren Public Library; Trina Magi,
President, Vermont Library Association; Sue Barden, Director, Carpenter-Carse
Library, Hinesburg, and Grace Greene, Continuing Education Coordinator,


     A record 128 public libraries meet the minimum standards for Vermont
public libraries this year. As reported in the January issue of News, public
libraries in Huntington and East Corinth met them for the first time ever,
and Chittenden's public library for the first time in many years. Public
libraries in Westminster West and Hancock are striving mightily toward
meeting standards by fall; they are working with Technical Assistance Teams
this year. Following is a list of towns with libraries that meet standards
(the 80 that meet the 1998 version are marked with an asterisk):

*Alburg                       *Arlington                *Bakersfield
*Barnet                       *Barre & E. Barre branch  *Barton
Barton/Orleans                Bennington                *North Bennington
*Bradford                     *Brandon                  *Brattleboro
Brighton/Island Pond          *Bristol                  *Burlington
*Cabot                        *Canaan                   Castleton
Charlotte                     Chelsea                   Chester
Chittenden                    *Colchester               East Corinth
*Craftsbury                   Danville                  Derby
Dorset                        *Dover                    *Enosburg
*Essex                        *Essex Junction           *Fairfax
*Fairfield                    *Fair Haven               Fairlee
*Franklin                     *Georgia                  Grand Isle
*Grafton                      *Greensboro               *Groton
Guilford                      Hancock (TAT)             Hardwick
*Hartford                     *Quechee & Wilder branch  *West Hartford
Hartland                      Highgate                  *Hinesburg
Huntington                    Hyde Park                 *Jericho/Underhill
                                                         & Jericho Town
*Killington                   Lincoln                   *South Londonderry
*Lyndonville                  *Marshfield               *Middlebury
Middletown Springs            Milton                    Montpelier
*Morristown                   Newbury (Tenney)          *Newbury/Wells River
New Haven                     *Newport                  *Northfield
North Hero                    *Norwich                  *Pawlet
Peacham                       *Pittsford                *Plainfield
*Pomfret                      Poultney                  *Proctor
*Putney                       Randolph                  Reading
*Readsboro                    *Richford                 *Richmond
*Rochester                    Rockingham/Bellows Falls  *South Royalton
*Rutland                      *St. Albans               *St. Johnsbury
*Shelburne                    Shrewsbury                *South Burlington
*South Hero                   *Springfield              Stamford
*Stowe                        *Strafford                Swanton
*Thetford & Post Mills        *Townshend                *North Troy
*Tunbridge                    Vergennes                 *Vernon
*Waitsfield                   Wallingford               Wardsboro
*Warren                       Washington                *Waterbury &
                                                         Waterbury Ctr. branch
Weathersfield (Ascutney)      *Westford                 Westminster West (TAT)
West Rutland                  *Whitingham               Williamstown
*Williston                    *Wilmington               *Windsor
Winooski                      Wolcott                   Woodbury

                        2000-1 STATISTICAL ROUNDUP

     The Department of Libraries published is annual statistical supplement
to its Biennial Report in March. Vermont public library use declined slightly
in most areas during 2000-2001, while local support rose. Program attendance
rose, perhaps due to a more conscientious effort to keep statistics. Vermont's
192 public libraries also worked hard to purchase more audio-visual materials
and to deliver materials to those unable to come to them for service. Fewer
Vermonters volunteered to help their public libraries but remained invaluable
to their being able to extend services. The following chart summarizes some
of the totals.

State totals                    2000-2001                    per capita
Annual circulation              3,715,313 (2.4% decrease)    6.10
Number of visits                2,505,565 (1.6% decrease)    4.12
Program attendance              192,056 (5% increase)
No. of volunteer hrs. 
 in typical week                 2,731 (10% decrease)
Local tax income                $9,074,361 (7.6% inc.)       $14.90
Total operating expenses        12,394,337 (7.1% inc.)       $20.35
Total deliveries 
 to individual homes            3,304 (27% decrease)
Total deliveries 
 to day care centers            4,211 (15.2% increase)
Total deliveries to other sites 4,611 (25% increase)
Number of personal 
 computers owned                712 (15% increase)
Number of PCs available 
 for public                     439 (21% increase)

     As for Superlatives, the library with the highest total circulation in
2000-2001 was Burlington's Fletcher Free with 295,035, but the Greensboro
Free Library had the highest circulation per capita in the state (24.51).
Fletcher Free also topped the state in total visits (195,312), but Readsboro
Community Library had the highest number of visits per capita (25.71).
Killington's Sherburne Memorial Library had the highest per capita tax support

                          VT 2-1-1- TAKING SHAPE

     2-1-1 is the national quick-dial phone number to reach free information
on health and human services information and referral, or I&R. The VT 2-1-1
Collaborative has been working on creating the structure that makes the idea
a reality: one centralized call center with trained professionals providing
current information to help Vermonters.

     How do 2-1-1 calls differ from library reference questions? Vermonters
who need help finding food, shelter or emergency financial assistance will
call 2-1-1. While librarians may use ServiceNet 
( to offer human services information,
most do not have detailed knowledge of the programs in ServiceNet or the
eligibility requirements. Discovering which service is the right one for a
specific caller is challenging, requiring a detailed, current, accurate
database of all the human services programs in Vermont. Call-takers will be
available twenty-four hours a day to provide information from the database.

     Public libraries will be listed in the VT 2-1-1 database with the
services they offer, as will other municipal and state agencies. VT 2-1-1
will use this information to answer questions about libraries and to refer
callers to them. When patrons come to the library for information, staff will
decide what the appropriate answer is: information provided by the library, a
referral to an agency or service, or perhaps the phone number for VT 2-1-1
for a conversation with a call-taker trained in human services I&R.
Librarians will also be able to search the VT 2-1-1 database on the web. 

     Two librarians are currently serving on the VT 2-1-1 Collaborative, Amy
Howlett of the Vermont Department of Libraries and Barbara Shatara of
Fletcher Free Library. Other librarians interested in participating should
contact Howlett.
                                              --Amy Howlett
                                                Southeast Regional Consultant

                          FOR FUTURE REFERENCE...

                                by Marjorie D. Zunder
                Director, Library and Information Services

Customer service for reference librarians...

     For a description of ideal reference librarian skills see the ALA
Guidelines for Behavioral Performance of Reference and Information Services
Professionals at The behaviors suggested
in these guidelines may be familiar, but reading through them will give us a
chance to think about our own habits. Are we doing all we can to make patrons
feel comfortable when they need our help?

Addresses for out of state borrowing...

     DOL_ILL (Vermont Dept. of Libraries central interlibrary loan office)
sends email messages with the three-letter symbols for out of state
libraries. To translate these symbols, use the symbol directory at The addresses in this symbol
directory may be too brief. If the library is in an urban area, use that
library's own web site for a fuller address. You may also request addresses
from DOL_ILL.

Forms for out of state borrowing...

     Forms for out of state borrowing are available at You will need to print out a
copy of this form, fill it out, sign it and snail mail it to the library you
wish to borrow from.

Videos at UVM...

     The University of Vermont is willing to lend many of the videos in the
collection at the Bailey/Howe Library. Send requests to DOL_ILL.

VUC symbols...

     DOL_ILL sometimes sends email messages with the Vermont Union Catalog
(VUC) symbols for libraries listed as owning material you have asked for. If
you discover that the information DOL_ILL has sent you is no longer accurate,
please forward a message to DOL_ILL so that we can correct the VUC.




...Vermont Business Materials Exchange (VBMeX) quarterly newsletter of
reusable commercial materials for businesses and individuals  call
1-800-895-1930 or see the website Listings include used
computers, utility poles, fabric, construction materials, etc.

...Computer recycling and disposal options coordinated by the Vermont Agency
of Natural Resources  see website: for details.


...The Vermont Community Foundation annual round for the Paul Post Fund
Award, a special grant program for any Vermont public or school library "with
a plan or program to serve its young adult population." The fund is primarily
interested in projects with a program component such as a summer reading
group, an after-school discussion group, authors' visits, etc., and the
typical grant will be in the $500 - $1,000 range. For an application form and
guidelines, you may download them from The Vermont Community Foundation's
website at or you may contact Judy Dunning at the
Vermont Community Foundation, P.O. Box 30, Middlebury, VT 05753, (802)
388-3355. Deadline for applying is June 1, 2002, with a decision by the end
of July.


...Great American Bookmobile and Outreach Services Conference, scheduled for
Columbus, Ohio, October 3 -5, 2002, and the Clarion Conference on Rural and
Small Libraries (formerly called the Future of Rural and Small Libraries)
will be held on September 30-October 2, 2002, in Columbus, Ohio. Registration
fee: $100 for each conference. For more information contact: Department of
Library Science, Clarion University of Pennsylvania, 814-393-2271, .


...Please do not use VALS email for these as your mail box will quickly
become stuffed. Open up a free email account (e.g., hotmail, yahoomail, etc.)
for the following interesting reading:

...NELIB is an unmoderated discussion group which serves as a forum for the
distinctive needs of the NELA community. The list can be used to share ideas,
to seek advice, post agendas and locate collaborators for projects. has information about participating
in the listserv.

...ALAWON is a free, irregular publication of the American Library
Association Washington Office. To subscribe, send the message: subscribe
ala-wo [your_firstname] [your_lastname] to To unsubscribe,
send the message: unsubscribe ala-wo to ALAWON archives at: Visit their Web site at

...Library-Oriented Lists & Electronic Serials is a compilation of electronic
discussion lists, distribution lists and serials that are of interest to
library professionals and staff. Visit the website at


                              *COMING EVENTS*

Sun., April 15-Sat., April 20  National Library Week, with Vermont Library
Association-sponsored display and book cart at the Vermont State House.
Contact: Carolyn Barnes, 878-5370. For promotional materials, contact
American Library Association, 1 -800- 545-2433.

Tues., April 16, 10:30 am  Vermont Board of Libraries meeting, Midstate
Reigonal Library, Berlin. Contact: Sybil Brigham McShane, 828-3265.

Tues, April 16, 9:00 am  Town Officers Educational Conference with trustees
track, Lake Morey Inn, Fairlee. Sponsored by Vermont Institute for
Government, Vermont Library Trustees Assn., and others. Registration fee.
Repeats: Wed., April 24 (Hampton Inn, Colchester); Thurs., May 2 (Mt. Snow).

Fri., April 19, 9:30 am  Quarterly public library directors' forum, Midstate
Regional Library, Berlin. Topics for discussion: time management, delegating
responsibilities. Contact: Marianne Kotch, 828-2320.

Mon., April 22, 9:30 am  Orange County Libns. meeting, Calef Memorial
Library, Washington. Contact: Roberta Carrier, 883-2343.

Mon.-Fri., April 29-May 3, 9:30 am each day  Cataloging and Organization of
Library Materials workshop, Whiting Library, Chester. Repeats May 6-10,
Midstate Regional Library, Berlin. Contact: Grace W. Greene, 828-3261.

Wed., May 1, 9:30 am  Franklin-Grand Isle Libns. meeting, place TBA. Contact:
Marianne Kotch, 828-2320.

Tues., May 7, 9:00 am  Chittenden County Libns. meeting, Fletcher Free
Library, Burlington. Contact: Anita Danigelis, 863-3403.

Thurs., May 9, 9:30 am  New Planning for Results seminar, South Burlington
Community Library. Repeats Fri., May 10, Norman Williams Public Library,
Woodstock. Contact: Marianne Kotch, 828-2320. Fri., May 10, 9:30 am  

Legal Reference workshop, Milton Public Library. Contact: Grace W. Greene,

Tues., May 14, 9:30 am  Book Discussions for Children and Young Adults
workshop, Kellogg-Hubbard Library, Montpelier. Contact: Grace W. Greene,

Thurs., May 16, 9:30 am  Vermont Library Assn. board meeting, Midstate
Regional Library, Berlin. Contact: Trina Magi,

Thurs., May 16, 9:30 am  Rutland County Libns. meeting, West Rutland Free
Library. Contact: Mary White, 438-2064.

Wed. & Thurs., May 22 & 23  Annual Vermont Library Conference, Radisson
Hotel, Burlington. Contact: Susan Englese, 879-3076,

Thurs., May 30  State Holiday. Department of Libraries central office and
regional libraries closed.

Thurs., May 30, 9:30 am  New Planning for Results seminar, South Burlington
Community Library. Repeats Fri., May 31, Norman Williams Public Library,
Woodstock. Contact: Marianne Kotch, 828-2320. Wed., June 5, 9:30 am  

Consumer Health Reference workshop, Rutland Regional Medical Center Library.
Repeats Thurs., June 6, Midstate Regional Library, Berlin. Contact: Grace W.
Greene, 828-3261.

Fri., June 7, 9:30 am  Storytelling workshop, Hartland Public Library.
Continues June 14 and 28. Contact: Grace W. Greene, 828-3261.

                            YOUTH SERVICES NEWS

                            by Grace W. Greene
                      Children's Services Consultant

Born to Read continues...

Librarians have been confused over whether the Born to Read program is
finished, or is continuing. At this point it is being continued indefinitely!
Families are continuing to get packets of books and information at the
six-month well baby visit, and included in those packets are coupons for
books from the public libraries. We still have several hundred copies of MAX'S
BATH, and would be happy to send libraries more copies whenever they need
them. As soon as we have used up this supply, we will choose another title,
and order that, so families are not getting multiple copies of the same book.
We also have many more copies of the Born to Read brochure which list good
books for ages and stages, and would be happy to supply libraries with more
of those to give out to patrons.

The program is now being administered by the Vermont chapter of the American
Academy of Pediatrics, and they are responsible for contacting the
physicians. In fact, they have signed up a number of new practices, so more
people may find out about the program than ever before. Success for the
program locally still depends on local librarians. Please continue to contact
local physicians to make sure they know about the program, and to talk it up
in all the ways you can. Do you mention it at storytimes? To teachers? Is it
on your website? Do you have a display in the library? Do you ask parents of
babies when they come in if they know about it? Remember, this is about
getting books into homes, and about making people aware of your services. It's
a win-win for us all! Please let me know if you have any questions or

Travel Far, Pay No Fare...


Summer planning is off to a great start with the two workshops we hosted in
March on Travel Far, Pay No Fare. All public libraries should have their
manual and accompanying materials now, so planning can begin in earnest. Be
sure to send in your order form for summer materials by the deadline, April
26, to ensure delivery on time.


Again this year we were able to produce the materials in full color thanks to
the generosity of two Vermont banks: KeyBank which donated money and the
Chittenden Bank which donated printing and money towards the paper. Please
mention these businesses in your PR so they get proper credit. Without them
we will be back to boring old one color art!


The biggest thanks go to Tracey Campbell Pearson, Vermont illustrator
extraordinaire, who created the fanciful artwork for all the materials. The
reading record this year is in the shape of a passport, and it is accordion
folded, so that children will have several pages on which to write the books
that they read, and stamp the passports with a stamp also designed by Tracey.


As you know, the title of the program is taken from the book of the same name
by Anne Lindbergh. Anne's sister, Reeve, and her daughter, Connie Feydy, are
having 2,500 hard cover copies of the book printed. Not only are they having
them printed just for our summer reading program, but they are also donating
a copy to each public library in the state! The books should be ready by May
1, and we will send one copy to each public library, along with an order form
in case you want more. The books will also be available in local bookstores.


This year we are trying an experiment with ordering t-shirts. We are working
with Only Once Graphics in Burlington. They will use the artwork from the
poster to create a full color t-shirt that says Travel Far, Pay No Fare and
Vermont Summer Reading Program. The date will not be on the shirt. Order
forms wi ll be available in the middle of April, and all orders, with checks,
must be in to me by May 1. Cost for the t-shirts will be $4.00 each (you
specify sizes), plus shipping and handling. We will send in the order all
together, but they will ship the shirts directly to your libraries.


For the first time, we will be kicking off the summer reading program on a
statewide basis. There will be a celebration on June 7 at the St. Johnsbury
Athenaeum, where Anne Lindbergh wrote much of TRAVEL FAR, PAY NO FARE. Local
children, including ones from the Riverside School where Anne taught, will be
invited to attend. The celebration will include remarks by various
dignitaries, a tribute to Anne Lindbergh, and a performance by the Swing


                              STATE OF VERMONT
                          AGENCY OF ADMINISTRATION
                           DEPARTMENT OF LIBRARIES

Sybil Brigham McShane, State Librarian . . . . . . . . . 828-3265

Library & Information Services Division
    Marjorie D. Zunder, Director . . . . . . . . . . . . 828-3261
      Paul Donovan, Head, Law & Documents Unit . . . . . 828-3261
      Lorraine Lanius, Head, Technical Services Unit . . 828-3261
      S. Francis Woods, Head, Special Services Unit. . . 828-3273

Public Library Support Services Division
    Marianne Kotch, Director . . . . . . . . . . . . . . 828-2320
      Grace Greene, Children's Services Consultant . . . 828-3261
                      Midstate Regional Library (Berlin) 828-2320
      Michael Roche, Northeast Regional Library (St. Johnsbury) .748-3428
      Amy Howlett, Southeast Regional Consultant (Bellows Falls).463-0142

Vermont Automated Libraries System (VALS)
    Sheila M. Kearns, Information Technology Manager . . 828-3261
      Robert Longe, Information Technology Specialist  . 828-3261

                          Editor:  Marianne Kotch

                               109 STATE ST.
                           MONTPELIER, VT  05609


                      Howard B. Dean, M.D., Governor
                  Sybil Brigham McShane, State Librarian


News is published four times each year by the Vermont Department of Libraries
and is distributed to all Vermont libraries, trustee chairs, state
legislators, and other who care about Vermont libraries. News is available
upon request in Braille, in large print, or on disk. Call 828-3261. NEWS is a
federal-state program under the Library Services and Technology Act of the
Institute of Museum and Library Services.