All Vermonters have access to a wealth of online resources provided by the Vermont Online Library (VOL)! This page will help your library get to know VOL, and it’ll provide tools for you to connect to the VOL resources and make them available to your library community. VOL is available to all public, school, and academic libraries in the state.
What does Vermont Online Library offer?
The Vermont Online Library (VOL) offers a wide array of electronic databases through Gale/Cengage on a variety of topics geared to a variety of age levels, for both generalists and specialists. These resources are available 24 hours-a-day anywhere Internet access is available. The information is produced by known and trusted publishers.
What Link Should We Offer Patrons?
Libraries should use a link that includes their location code (if you’re not sure of your location code, contact Joshua Muse). If you don’t use the code, patrons will probably still be able to login, but they will not be included under your statistics.
The basic link is -
For example, the Department of Libraries is -
How do Users Access the Site
VOL is open to everyone within Vermont, and it uses a series of strategies to try to authenticate users:
Geo-Location – The browser gives a pop-up asking to share the user’s location. If they say yes, the system can usually recognize that they are in Vermont, and allow them in.
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- IP Address – The system should have each individual library’s IP address on file, so patrons at a library should be recognized immediately (though they’ll still see the Geo-Location pop-up). Otherwise, the system will try to determine location by IP address (less accurate than Geo-Location).
Barcode/Password – If all else fails, the system will show “Current Status: Out of state.” If they click "Out of State", it will allow them to choose their library from a list, and then ask them for a barcode or password. If your patron barcodes are on file, they can enter that; otherwise, they’ll need to use a specific VOL password (get in touch if you need one for your library).
Note - School and college libraries do not currently appear in the list. Their users can leave the library blank, and login with their password. Due to a bug, the main page may show an arbitrary library name, but they will be able to access the VOL resources.
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Are There Other Options for Sharing Links?
Linking by subject area:
Career and Job Resources -
K12 Resources -
Newspapers & Magazines -
Small Business Resources -
Browse by user group or topic -
Linking directly to Resources:
To feature individual resources, you can use the direct URLs for each one. Visit https://support.gale.com/vol and enter your library’s name to generate a list of all the URLs for your VOL resources. Simply copy the ones you need, and add them to your website!
- Icons - Include icons with your direct links by logging in as above, then going to Product Support -> Icons. Then scroll to the resource of your choice and right-click to save the image.
Widgets – Use widgets to connect to resources by logging in as above, then going to Product Support -> Widgets. Then scroll to the resource of your choice and choose the type of coding needed for your website.
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Using Gale Pages:
GalePages are a newly updated option that gives libraries an alternate template to offer resources. Libraries can also individualize their page to add, remove, or reorganize links. Gale has created slightly different starting points for public, school, and academic libraries.
The Gale Pages link format is -
We’ll be doing more promotion of Gale Pages in the fall of 2019.
Where can librarians get more information on the VOL resources?
Visit the support site to find a variety of tools at http://www.galesupport.com/vol/
In addition to the content mentioned above (under linking directly), click Training Center in the main menu to find webinars and resource-focused videos, or Marketing Materials for printable and online promo materials.
How do I Access Stats for VOL?
Go to the Usage Reports Portal – https://c-usagereports.galeusageportal.com/cognos11/bi/
Login with your username and password (available from Josh). Choose the relevant report. Where it says Date Selection, choose Date Range, and select the appropriate dates. When you are done, click the silhouette icon in the upper right-hand corner, and choose Sign Out (let it finish before closing the tab).
Gale Usage Summary (Gale Reports -> Gale Usage Summary) – This is the report to use when completing the annual Public Library Survey (aka Annual Report).
- Total Sessions – How many times was VOL accessed.
- Total Connect Time – How long was VOL used overall.
- Average Connect Time – Average time per use.
- Total Fulltext – This is the stat that we want for the Public Library Survey. It only counts when retrieved a full text article from the system.
- Total Retrievals – Similar to above.
- Total Searches – This number tends to be high, as it counts each database separately when multiple are searched at once.
Who do I contact with Questions?
Please start by getting in touch with Josh at firstname.lastname@example.org.