Interlibrary Loan Courier Program

THE COURIER SYSTEM IS RESTARTING THE WEEK OF MAY 18th. PLEASE WATCH THE LISTERVS AND YOUR EMAIL FOR WEEKLY UPDATES ON WHICH LIBRARIES ARE STARTING EACH WEEK.

Background

In 2015 the Vermont Department of Libraries (VTLIB) and the Green Mountain Library Consortium (GMLC) partnered on a pilot courier system for interlibrary loan among public libraries in Vermont. The pilot period began on January 25, 2016 and was a great success. More information about the history of the program is available on our Initiatives & Projects page. Based on the success of the pilot program, the Vermont Library Courier system is being continued. Beginning March 1, 2018 the administration of this program will be taken over by VTLIB. For more information about the courier program, please browse this page or see the FAQ page. If you have further questions, please contact April Shaw at april.shaw@vermont.gov.

 

How the program works

In this program VTLIB contracts with Priority Express, a commercial courier service. When new libraries are enrolled, Priority Express works with them directly to decide upon the pickup location and schedule. The pricing structure is:

  • First weekly stop (includes one bin): $20.00
  • Additional weekly stops (includes one bin each): $21.48
  • Additional bins: $1.88 each

Libraries can sign up for up to five stops each week. The more frequent the delivery, the faster the service to patrons. Libraries will be emailed bills weekly from Priority Express, and the bills can be paid monthly (NET 30). Bills must be paid within 30 days, or a late fee is charged by Priority Express. Prompt payment of invoices is also essential for uninterrupted service. Priority Express will work with libraries to schedule stops during the library’s open hours. Delivery will only be scheduled for weekdays.

To encourage participation VTLIB commits to providing the bins and bags for all libraries who are members of the courier system. VTLIB also offers a grant program to assist with the cost of the courier service. Please see the Courier Grant page for more information.

 

Information for libraries currently included in the courier system

Libraries participating in the program are required to report a small amount of data each month to VTLIB. The statistics required are described in your Courier System agreement form, and include items sent and received via courier, items sent and received via USPS, and amount spent on USPS shipping.  To help with reporting, there is a handy in-house recording form to record these stats as they happen. Please report all data for a month within the first two weeks of the next month.

All libraries participating in the program are required to sign the Courier Service Agreement Form, which outlines the responsibilities of libraries, VTLIB, and Priority Express. The Courier Service Agreement Form is available here.

Courier Statistics:

Courier Delivery Schedule and Labels:

 

Report an Issue

  • Report an Issue form - Please use this form to report any issues with the courier, deliveries, etc. as they occur.

 

Information for libraries interested in joining the courier program

If you are interested in having your library added as a courier stop, please fill out this interest form by July 24, 2020: Courier Service Interest Form.

Deliveries are done by a third-party commercial courier service, Priority Express. Acceptance into the delivery service is contingent on Priority Express offering service to your library’s address, or at an agreed upon alternate location. New members to the delivery program will be enrolled in the courier service through the calendar year.

If you wish to partner with a library already on the service, please contact them directly.

Several libraries have created partnerships with those already on the service to split the cost of stops, and to add their library if they have been unable to join the service. Feedback and tips for creating partnerships from those who have already done so is available in a document here.